There is a rigorous process of checks to ensure Host Families are of a high standard. Once a Host Family fills out an application form with the school, a member of ULearn's accommodation team will review the application and make contact first by phone to ask all relevant questions relating to the housing of international students. Should this part of the application process be passed another member of staff is sent to visit the Host Family in person to inspect the room and the condition of the house generally. At this point the rules of engagement are outlined and issues such as behavior (both Host and student), food and dietary concerns, cleanliness and hygiene amongst other items. ULearn also suggests appropriate levels and topics of conversation. The idea behind hosting international students is that they practice English. The evening meal is the best opportunity to do this.
This process allows us to quality control new families. We also count on the fact that ULearn has built up relationships with our hosts over 20 years in business. We have found that maintaining close contact with Host Families ongoing is in fact the best way to ensure quality and happy students.