Who is this course for?

For school administrators, secretaries, finance, HR and support staff who use English at work — handling international communication, correspondence, Erasmus administration and visitors.

A practical fit for the non-teaching staff who keep international projects and mobilities running, and who want more confidence using English day to day.

Course aims

• Improve workplace English fluency and confidence
• Handle professional correspondence by email and phone
• Communicate with international partners and visitors
• Manage administrative and Erasmus documentation in English
• Use clear, professional language under pressure
• Network with peers from across Europe

Methodology

A practical, scenario-based course: you rehearse the real situations you face — calls, emails, visitors, forms — through role-play and functional language, building confidence fast.

You'll work in small international groups of education staff from across Europe, sharing approaches across subjects and systems. Trainers are experienced practitioners who model the techniques you'll use, and afternoons extend the learning through Dublin's cultural programme.

Learning outcomes

By the end of the week you will be able to:

• Handle correspondence and phone calls confidently
• Communicate with international visitors and partners
• Manage administration and Erasmus paperwork in English
• Use clear, professional language at work
• Communicate effectively across cultures
• Leave with a workplace-English action plan