Insurance and Protection

Insurance and Protection 

 
All non-EEA students are required to have private medical insurance when coming to and residing in Ireland for the purpose of study. Insurance may either be taken out by the Individual or may be take out through a group scheme operated by the college. The private medical insurance should provide cover for accident and/or disease and should cover the student for any period of hospitalisation. ULearn operates a group scheme and health insurance can be purchased through the school at a cost of €150. When a student buys health insurance from ULearn, the student will receive documented evidence of payment and cover from the insurance company.
 
ULearn Health Insurance: Frequently Asked Questions 
 
  • What does my ULearn Group Insurance policy cover me for?
  • ULearn's Group Insurance covers you for medical expenses incurred while you are staying in Ireland up to a maximum of €2,500,000. It also covers personal liability and repatriation abroad if needed. 

 

  • Is ULearn my insurance company if I purchased ULearn Insurance?
  • ULearn is not your insurance company, ULearn buys the policy through a broker who arranges the insurance policy. The final insurance company is the ACE European Group. 
 
  • Does ULearn Insurance cover me for hospital visits? 
  • ULearn Insurance will cover you for all medical expenses within the policy limits but if you need to attend a hospital you should make contact with the emergency assistance line on 00 353 (0)1 440 1762. 
 
  • If I am here with my spouse and children can they also purchase ULearn Insurance? 
  • Yes, you can also purchase ULearn Insurance for your spouse and children if you are eligible to purchase the policy yourself.
 
  • If I want to fly home because I feel unwell will ULearn Insurance pay for this? 
  • No, ULearn Insurance will only pay for you to fly home if the doctors you see confirm that you need to fly home and this is pre-approved by the emergency assistance company, who can be contacted on 00 353 (0)1 440 1762. 
 
  • Does ULearn Insurance cover me if I go on holiday while studying? 
  • Yes, ULearn Insurance will cover you but only throughout Europe and only for a maximum of 14 days if you have a 12 month policy or 7 days if you have a 6 month policy. 
 
  • Will ULearn Insurance cover me if I have an illness before I travel? 
  • No, ULearn Insurance will only pay for unforeseen illnesses and/or accidents. If you have a condition before you travel and need to get treatment because of this you will not be covered for those expenses by this policy. 
 
  • Does ULearn Insurance cover me for dental expenses? 
  • ULearn Insurance will cover dental expenses but only following an accident and only for treatment within 48 hours of the injury. 
 
  • If I am very ill how can ULearn Insurance help me? 
  • On top of paying for your medical expenses if you are seriously ill ULearn will also cover costs involved in flying your parents over to Ireland if this is needed. 
 
  • Will ULearn Insurance cover physiotherapy treatment? 
  • ULearn covers physiotherapy treatment, acupuncture, homeopathy up a limit of €1,000.
 
  • If I do not know who I need to contact to help me what should I do? 
  • If you have very ill please call 01 440 1762 which is the multi-lingual ACE assistance line.  For all other issues please contact ULearn at 01 475 1222 to speak with the school directly.
 
  • If I have to make a claim is there any amount I must pay myself? 
  • Yes, there may be an excess which you have to pay under the policy which can be confirmed by referring to your policy summary. The excess is normally €100.
 

Learner Protection

ULearn is a member of Marketing English in Ireland (MEI), an association of 52 recognised English Language Institutions in Ireland. MEI schools also espouse Learner Protection which guarantees students that they will be able to complete all language courses for which they are enrolled. 
 

Emergency Procedures

ULearn has emergency procedures in place both during and outside of office hours. Emergency contact numbers are as follows: 00 353 (0)1 475 1222 during office hours (09:00 - 18:00 Monday - Thursday) and 00 353 (0)85 157 4801 at all other times.

Students who suffer a medical problem and who are covered by the health insurance policy above can call the emergency contact number on  00 353 (0)1 440 1762. 

In Ireland, the number for all Emergency Services (fire, ambulance, police ('garda')) is 999 or 112.